This week our lovely directors Jane and Isabel went off to Marrakesh for a short break and who can blame them? 10 degrees and raining here, 38 and sunny there….
So what’s happening with the business……? Well, it seems that I get to have a go at ‘running’ it for a bit! Well, not really. The girls tied up the loose ends before they left so there’s no bills to pay, no accounts to file, no reps to meet – just clients to help should they need…
At Design college my fellow students and I always wondered what it would be like to have a small Interiors business – talking about colours, patterns and textures all day, recommending furniture and wallpaper, suppliers delivering, clients happy… la dee da.
It’s not like that!
Ever tried to do a quote for curtains while creating a 3D technical drawing of a bathroom while taking payment over the phone for wallpaper while arranging a favour for a chair delivery while making appointments while placing orders while helping one of our clients choose fabric? Good grief…… Good fun too though!
This blog will not do it justice but what I learned was this: running a small business is tough and that’s without all the admin and red tape that would normally be on the agenda. That it can also be exhilarating - helping a client to sort a problem or to choose just the right finish is a great feeling. That being thoroughly organised is absolutely key – to be able to put your hands immediately on orders, dimensions, invoices, prices, and phone numbers underpins the efficiency and client perception of the business. My unfamiliarity with some of these things meant that at times I was like a swan – trying to look graceful and composed on the surface but paddling like mad underneath! And, finally, that I ought to accept that when things don’t quite turn out as they should to keep calm and carry on!
Afterall, they’re back on Tuesday!
Kate










